I placed an internet order for software last Sunday and I had the option of spending a few bucks more for “expedited” shipping, or I could opt for the free shipping which they said could take 4 – 7 days. The expedited shipping said it would be one day delivery, but I knew it couldn’t be by Fed-Ex or air for just a few bucks more. I assumed it would have to be driving distance close, therefore since I wasn’t in a super rush, I chose the free shipping option instead.
On Monday evening, I get an update from the company that it processed my order and handed it over to the shipping company, located in a city less than a two hour drive away. It was just as I thought- the shipping point was pretty close. The shipping company tracking had updates that they received the package that night and it was ready for transport Tuesday morning. I was psyched that I had guessed right and I might even be getting my order in one day just like the expedited service was offering. Nothing arrived on Tuesday, so I was expecting it on Wednesday- it didn’t show up then either. The shipping company didn’t post any additional updates since the “ready for transport” message sent Monday, so I started wondering what the hold up was. I still didn’t receive my package Thursday and there were no tracking updates. Considering the shipping starting point is so close, I’m wondering if my package was somehow lost, so I called the company to inquire. The rep that answers tells me my that the package is “in transit” and I should have it no later than the coming Monday. I ask her how could it take this long when the city starting point is so close to my city, but like a broke record, she kept repeating that it was in transit. I did get her to agree that it was “peculiar” that it was taking “days” to deliver a package less than two hours away. Even if they were walking it down, it should have arrived by now.
The package finally arrived late Friday afternoon, which I saw at my door as I got home. So the shipping company got the package early Tuesday morning with a delivery destination less than a two hour drive away, and it still took them four days to deliver it. Go figure. It’s a good thing I wasn’t any farther or in another state or else it might have taken weeks to get here??